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FAQs

Do You Ship To My State?

We ship to all 50 States. However, extra shipping charges apply for all Hawaii and Alaska deliveries. Email us with the products you’d like and we’ll give you a quote if shipping to those two States.

What Currency Is Your Site?

Everything on our site is in USD.

Is Shipping Free?

We offer Free Shipping to all orders $100 or more. All other orders have a $25 flat shipping rate. However, Hawaii and Alaska will have extra shipping charges applied.

How & When Will My Product Be Shipped To Me?

  • Tuners: Orders will be shipped by air. Processing your order takes 1-4 business days. Shipping will take 2-4 business additional business days. This means your order should arrive at your door within 4-8 business days*. Tracking will be emailed after your order has been shipped.
  • Exhausts & Cooler Kits: Orders are shipped via Fedex Truck Freight from one of our warehouses to the Fedex distribution center in Burlington, WA. Processing takes 1-4 business days. Freight volume, as well as demand for exhaust, is at an unprecedented high.  We cannot control the speed of freight or Fedex.  We do try to have your item delivered in to your door in 2 weeks, but at times it can take 3-8 weeks.  Please take that lead time into consideration when placing your order and contact us if you have any questions. Tracking will be emailed to you after your order has shipped, but it will not update online until your item has been unloaded from the truck and scanned into the Fedex courier system.

* COVID-19 may affect this timeline

I Bought A Tuning System From You, Where Can I Get Tech Support?

If you purchased a GDP tuning system, they have online tech support . If you purchased a RaceMe, BDX or Mini Maxx contact us for tech support.

I Ordered The Wrong Part, Do You Accept Returns?

We accept returns of products in New & Re-saleable condition. This means if you ordered the wrong part & it is still in original packaging, we will accept this return. However, the buyer is responsible for all shipping fees:

  1. If your order qualified for free shipping, you will be refunded your purchase price minus our cost to ship the product to you.
  2. If you paid for shipping, that is not refunded.
  3. You are responsible for return shipping costs.
  4. We do not accept returns on tuners – exchange for another tuner ONLY if product has not been used

Feel free to contact us if you have questions about our products at orders@dieseldiscounter.com

We DO NOT accept any returns on items that have been installed.